What is soy wax?
It's a vegetable wax made from the oil of soybeans. It's eco-friendly, renewable, American grown, sustainable, and carbon neutral. We're almost offended you'd question its greatness.
Why is it better than other candles?
Many candles are made from paraffin wax, which is derived from coal and petroleum. And people want to burn that in their house? Gross.
How long do your candles last?
There are certain elements that can change this, but after many tests we've found that they burn at least 70 hours. Try finding that in a mall! Tragic!
How long does it take to process an order?
Our candles are made-to-order, because that makes them special and cuter. They are usually fulfilled within 48 hours of an order being placed. Shipping generally takes 3-5 business days.
Do you ship internationally?
Oui! International shipping rates will apply though.
Do you offer private labeling or custom orders?
Yes! We love private labeling, and you love impressing your friends. These candles will do that. We can make something truly unique for your wedding, corporate event, birthday party, etc. Pricing will depend on quantity and design, so please email us at email@example.com to work out the details.
Do you have a wholesale page?
Yes! You can place a wholesale order here.
What's your return policy?
If your candle arrives broken, then please email us a picture at firstname.lastname@example.org and we will send you a new one. If you don't like the scent (that never happens), we will exchange it for another within 14 days of ordering.
How are items shipped?
We ship USPS First Class using recycled packing materials aka Austin newspapers and ads we find lying around town. Many of them have coupons on them, so if you're in the Austin area consider that a bonus.
Where do you make your candles?
We literally make them in our apartment. Talk about small business!
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